Hurts So Good

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We proudly handcraft all Pranamat products in beautiful Latvia (EU). Our highly-skilled artisans adhere to rigorous standards, ensuring meticulous attention to every detail. By keeping production in-house, we maintain our commitment to ethical practices and guarantee the highest possible quality for our customers.

Yes, every Pranamat product comes with a user guide to help you get the most out of your experience. The guide is available in multiple languages, making it easy to understand for users worldwide.

Each Pranamat product comes in different sizes, which you can find detailed in their respective product descriptions. The standard Pranamat Mat measures 28.7 × 17.7 inches (45 x 73 cm), offering a generous surface area that covers your entire back. This size ensures maximum exposure to the lotus-flower massage elements, providing a truly transformational experience in relaxation and well-being.

The first session might feel a bit prickly, but don't worry—this is normal. It takes time, and regular use is key. You will begin to notice the benefits within the first few minutes of your initial massage. Initially, you'll experience a pleasant warmth in your skin. After about ten minutes, this sensation will evolve into a profound sense of comfort and tranquility, leaving you feeling refreshed and relaxed. Stay consistent for the best results.

Pranamat products have been tested according to STANDART 100 by OEKO-TEX and is certified. Certificate number is VN025 155799.

If you receive a defective product or notice an abnormality within the warranty period, please contact us at [email protected]. Include a detailed description of the issue along with photos showcasing the defect. Our team will promptly assist you with your warranty claim.

Pranamat products come with a 5-year warranty. They are ethically handmade in our European lab and workshop, ensuring top quality and durability.

Your five-year warranty covers any production defects, ensuring you can enjoy your Pranamat for years to come. If you encounter an issue, excluding normal wear and tear, please contact us at [email protected] with photos of the defect. We will review your claim on a case-by-case basis. If approved, you'll receive a single lifetime replacement per purchase. To keep your Pranamat in the best condition, store it flat inside the Big Bag or on a surface away from moisture, children, and pets.

Many children enjoy using Pranamat, but it is essential to have adult supervision at all times due to the sharp petals. Children's skin is particularly sensitive, so we recommend placing a linen cloth or cotton t-shirt between the mat and their body, and limiting sessions to 10-15 minutes. Parents have shared that they allow their children to gently touch the lotus flowers with their fingertips to develop motor skills. Additionally, some parents encourage their kids to gently press their feet onto the mat while sitting, promoting a gentle and safe interaction.

Your Pranamat Massage Set is a personal use item, but we know from our two million customers that it often shared between family members until such a time as they decide to invest in a second set. So, our top tips for safe sharing are to always have your massage after a bath or shower, once your body is dry, and sprinkle with a natural cleaner between uses.

To use your Pranamat, simply lower yourself onto the Massage Set, positioning it under your back, shoulders, neck, or any other area you'd like to massage (except your face). You can also sit or stand on it, or apply gentle pressure to your feet while sitting. With no moving parts, all you need to do is lay still, breathe deeply, and let the mat do its work. Using Pranamat is effortless and will leave you feeling both relaxed and energized.

Pranamat is designed to massage various parts of the body, including the back, neck, arms, legs, feet, and hands. It can also be used on the scalp and the top or sides of the head. However, it is not recommended for use on the face, chest, or inner-thigh area.